What are our objectives?
Following the guidelines of its Quality Management System, CREA SGR intends to achieve the following objectives:
romoting uniformity of working methods
The Management System Procedures will be maintained, integrating the principles of quality into its management and service development.
Efficiently manage all your processes
In addition to the risks and opportunities derived from them, in order to continuously improve its procedures and services.
Compliance with applicable regulations and legislation
Complying with the requirements applicable to the services provided by the Entity, as well as with other requirements specified by the members or other interested parties, and those not established by them but necessary for the provision of the Entity's services.
Recognizing the importance of employee participation, information, and training.
To achieve the established strategic objectives in this policy, involving them through the contribution of suggestions and teamwork.
To promote among the staff of Audiovisual Fianzas SGR (CREA SGR) a commitment to responsibility in carrying out their activities.
In accordance with the established and agreed quality requirements with the members, in any activity carried out and in all decisions made.
To improve the satisfaction of the different stakeholders in our activity.
Identifying their needs and expectations and taking actions to understand and improve their perception with the service provided.
Maintain ongoing dialogue with our partners and suppliers.
In order to obtain the necessary training and motivation for the continuous improvement of our processes and services, as well as to obtain the same commitment to continuous improvement from our suppliers.
Evaluate your suppliers based on criteria consistent with the UNE-EN ISO 9001:2015 standard.
Based on the quality of the supplied product or service, compliance with deadlines, delivered documentation, the reliability of its personnel, and its responsiveness.
